There are two main approaches to our work.  We are involved in both crisis intervention and preventative education.

When someone in the family, or an employee (or employer) becomes involved in a CRM it usually causes a crisis for those close to that person.  From misunderstanding to extreme behaviour, a dramatic change in personality to sudden departure from home or non-return from a long-distance holiday - these and other possible changes brought about by involvement in a CRM can precipitate a family or business crisis.

We are a legally incorporated association and our constitution states clearly that we seek to provide Christian educational help, counselling, support and relevant available material assistance, without distinction of colour, race or creed to those disenchanted and dissatisfied with the cultic group to which they may belong; to those facing the trauma of leaving or having left such a group; to the families and relatives of cultic group members - especially to those who, because of cultic involvement are suffering distress, disorientation, family disintegration, loss of employment or destitution; and to those who through poverty or other social misfortune lack the support systems to help them which may more readily be available to others.

In our efforts to provide such crisis intervention, counselling and help our Ministry:

a) Will work in cooperation with all Christian Churches, as a servant of the churches providing a specialised ministry.
b) Will NOT be involved in efforts to extract or hold any member of any CRM group by coercion, force, kidnapping, or other such means.  while we understand the desperation of parents and families, we believe such action is not the most helpful or appropriate, nor is it legal, nor is it moral or Christian.  We have never been an Association of 'deprogrammers' involved in any form of 'brain washing' in reverse.
c) Will encourage, and provide supportive prayer, for persons concerned for CRM members, and that members of cultic groups may seek and find the truth in Jesus Christ.
d) Will encourage every effort to be made to have, and continue, positive loving and accepting communication between members of CRM's and their relatives.
e) Will provide supportive counselling and assistance for families and CRM members, when they are open to it, regardless of colour, race, or creed, and endeavour to bring reconciliation and healing - and to prevent family disintegration that could lead to possible divorce and/or delinquency

Advocacy is also one of our roles.  In our counselling and support we are often consulted by lawyers - usually in Family Court situations - for help and information.  At times our Director, Adrian van Leen, has been asked to appear in court as an expert witness in Australia and Singapore.

In the preventative education aspect of our work we seek to provide Christian educational courses, seminars, in-service training programmes, extension programmes, tutoring, counselling, and information sharing with 

i) The general public
ii) Teachers of religious education
iii) Teachers in Sunday Schools, and similar church-based teaching programmes.
iv) Secondary and tertiary level students.
v) Youth workers and young adult leaders and counsellors.
vi) Clergy and similar professional groups.

We believe that by publicly sharing information - often information that goes well beyond the initial public propaganda put out by groups - people will be better informed and equipped to make decisions about involvement in CRM groups.  Such decisions should not be based solely on emotional needs, loneliness, spiritual and social naivete or other forms of vulnerability.  Religious commitment is vitally important and needs to be thought through carefully.  Because genuine commitment involves the whole person - emotionally, spiritually and intellectually, commitment decisions should always be balanced between emotional response, prayerful seeking, and a thoughtful evaluation of claims/teachings and what is known about the Church or group.

In other words, we believe, from an educational point of view, that people have the right to know what they're getting into before they get so involved they find it hard to leave if they want to do that.

In trying to carry out its role in crisis intervention and preventative education CCG Ministries has set up an extensive reference library now being used by college and University students, community workers, and a wide range of other people.  We also seek to provide resources for sale in books, tapes and videos.

Our Ministry deals with telephone, e-mail, and correspondence inquiries from around the world and has received thousands of requests for help and information.  Requests for assistance have come from former Soviet/Eastern Bloc countries, as well as from North and South America, Africa, and Asia, Oceania and the Pacific regions, but with resource limitations our teaching ministry has basically been confined to Australia and Asia.

In providing our services in relation to cultic, occult and extreme Christian fringe groups we are constantly involved in research and investigation.  New groups appear constantly, and old groups change tactics and public propaganda - but underneath the spots usually remain unchanged.  We examine CRM's from psychological and sociological perspective's, and also theologically.  Beliefs are important to CRM groups - and also to Christians and members of other major world religions - and therefore, we believe, need to be considered (and presented) carefully and fairly.

Our approach is unashamedly Christian.  We openly acknowledge our Christian bias - everyone has a bias, to say otherwise is either ignorance or deception - ours is a Christian one.  We believe we can be fairer and more objective by knowing and acknowledging our bias, and exercising the disciplines of critical thought and research, than denying bias.  We believe, and let people know, that Jesus Christ as Lord and Saviour (rather than any one Christian denomination) is the best alternative to cultic, occult, or extreme Christian fringe group involvement.  However, people must be free to consider that alternative without pressure, and in their own time.

With currently only a small  staff of  two full  time,  and one part time, members,  and several volunteers, we are often stretched to (and beyond) the limit.  Our organisation does not receive grants from the government or any foundation.  Our finances come from individual donations and support, speaking engagements and a few church congregations.  The recession has hit many of our supporters and in turn has hit us hard.  We have not had sufficient finances to adequately pay our staff or restock our depleted numbers of sale books, for quite some time.  Financial support and encouragement are needed to keep our services going.